{"id":9789,"date":"2025-03-21T08:54:28","date_gmt":"2025-03-21T14:54:28","guid":{"rendered":"https:\/\/limblecmms.com\/?p=9789"},"modified":"2025-05-30T12:59:01","modified_gmt":"2025-05-30T18:59:01","slug":"facility-kpis","status":"publish","type":"post","link":"https:\/\/limblecmms.com\/blog\/facility-kpis\/","title":{"rendered":"10 Facility Management KPIs You Need to Start Tracking Today"},"content":{"rendered":"

[vc_row kd_background_image_position=”vc_row-bg-position-top”][vc_column][vc_column_text]Facilities management is<\/span><\/a> a huge and complex field. With so many assets and projects to think about, it is easy to lose focus.\u00a0<\/span><\/p>\n

Luckily, there is a simple and easy fix for this problem \u2014 facility management KPIs. Outlining and tracking the most important ones will help you focus on the critical measures that drive actual business success.\u00a0<\/span><\/span><\/p>\n

In this article, we review the top 10 key performance indicators facility managers should have on their radar, and show how to apply them in practice.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=”middle” kd_background_image_position=”vc_row-bg-position-bottom” kd_top_separator_style=”skew-left” kd_top_separator_height=”separator-height-small” kd_bottom_separator_style=”skew-left” kd_bottom_separator_height=”separator-height-small” kd_top_separator=”true” kd_bottom_separator=”true” css=”.vc_custom_1682969636891{margin-bottom: 40px !important;padding-top: 120px !important;padding-right: 40px !important;padding-bottom: 50px !important;padding-left: 40px !important;background: #dde4e8 url(https:\/\/limblecmms.com\/wp-content\/uploads\/cta-laired-hex-4.webp?id=9077) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 0px !important;}” css_tablet_landscape=”.vc_custom_1682969636891{padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1682969636891{padding-bottom: 80px !important;}” css_mobile=”.vc_custom_1682969636892{padding-bottom: 80px !important;}”][vc_column][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner]

The Essential Guide to CMMS<\/h2>
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Key performance indicators vs. facilities management metrics<\/span><\/h2>\n

Managers commonly use \u201cmetrics\u201d and \u201cKPIs\u201d interchangeably, yet the two terms differ fundamentally.<\/span><\/p>\n

\"Maintenance<\/p>\n

When we discuss performance <\/span>metrics<\/span><\/i>, we are talking about useful information that gives a snapshot of a specific issue. For example, how often a building’s elevator is out of order, forcing people to use the stairs. Apart from summarizing the work done, this is <\/span>not<\/span><\/i> a KPI.\u00a0<\/span><\/p>\n

When we use the term <\/span>KPI<\/span><\/i>, we are talking about critical measurements linked to a business strategy such as cutting operational costs or increasing efficiency, indicating whether it is on track to achieve its stated objectives.\u00a0<\/span><\/p>\n

To dive deeper into the differences, check out our <\/span>guide on maintenance KPIs and metrics<\/span><\/a>.\u00a0<\/span><\/span><\/p><\/blockquote>\n

\"A<\/p>\n

KPI #1: Planned maintenance vs. reactive maintenance ratio<\/span><\/h2>\n

Planned maintenance is the work you regularly plan and schedule in order to <\/span>prevent <\/span><\/i>assets from operating poorly or breaking down. In contrast, <\/span>reactive maintenance<\/span><\/a> is the work you perform after and in response to an asset breakdown.\u00a0<\/span><\/p>\n

In a well-structured and executed asset maintenance program, you should have significantly more <\/span>planned maintenance<\/span><\/a> tasks than reactive ones.<\/span><\/p>\n

If this ratio begins to level out with a trend toward reactive maintenance, you likely have underlying problem areas that need to be identified and resolved.<\/span><\/p>\n

Likely causes may be poor maintenance planning, lack of proactive maintenance, or old assets nearing the end of their useful life.<\/span><\/span><\/p>\n

Leave such a trend going for too long and you’ll be doing less planned maintenance and more firefighting, leading to a vicious cycle of increasing costs and downtime.<\/span><\/p>\n

KPI #2: Work order completion time<\/span><\/h2>\n

Work order resolution time is a useful KPI for tracking the efficiency and effectiveness of your internal processes. It is also a good indicator of the adequacy of your maintenance resources\u00a0 and strategy.\u00a0<\/span><\/p>\n

As a facility manager, assets that are unavailable for extended periods can lead to safety issues and loss of revenue. It is also evidence of competencies that may be lacking on your team.<\/span><\/p>\n

An increase in the time it takes to resolve maintenance work orders commonly results from:<\/span><\/p>\n