{"id":33474,"date":"2025-08-05T11:50:01","date_gmt":"2025-08-05T17:50:01","guid":{"rendered":"https:\/\/limblecmms.com\/?p=33474"},"modified":"2025-08-05T12:29:44","modified_gmt":"2025-08-05T18:29:44","slug":"work-request-review-approval","status":"publish","type":"post","link":"https:\/\/limblecmms.com\/blog\/work-request-review-approval\/","title":{"rendered":"Introducing Work Request Review and Approval"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<span style=\"font-weight: 400;\">For many teams, managing work requests can feel chaotic. Requests come in from all directions, they can be incomplete or misrouted, and may get assigned to a technician before anyone has a chance to review them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We built <\/span><b>Work Request Review and Approval<\/b><span style=\"font-weight: 400;\"> to solve that. This new feature gives maintenance and operations teams the power to approve or decline requests before they become tasks, so only the right work makes it through. The result is less noise, cleaner data, and more control over what the team spends their time on.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column]\n   <!-- Lottie Player -->\n    <div>\n      <lottie-player \n         src=\"\/wp-content\/uploads\/Limble_WR_Review_Approval_Blog_v05.json\" \n         background=\"transparent\"  \n         speed=\"1\" \n         style=\"width: 100%; height: 100%; transform: scale(1);\"\n         loop \n         autoplay><\/lottie-player>\n    <\/div>\n\n   [\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><b>The value of adding a review step<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Previously, requests submitted through the portal were automatically converted into tasks and routed using pre-set rules. Now, with <\/span><b>Work Request Review and Approval<\/b><span style=\"font-weight: 400;\">, you can add an optional approval step to review incoming requests before they\u2019re assigned. Whether a request needs more detail or should be handled by a different team, reviewers can quickly approve or decline it, log a reason, and keep things moving.<\/span><\/p>\n<h2><b>What\u2019s new<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With this feature, customers can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Review and approve or decline<\/b><span style=\"font-weight: 400;\"> each request before it becomes a task<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Assign reviewers by role<\/b><span style=\"font-weight: 400;\"> to triage requests by location<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Log decline reasons<\/b><span style=\"font-weight: 400;\"> for compliance and visibility<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Send automated status updates<\/b><span style=\"font-weight: 400;\"> to requesters when a request is approved or declined<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Access declined requests<\/b><span style=\"font-weight: 400;\"> for reference and audit trails<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Requests now enter a <\/span><i><span style=\"font-weight: 400;\">Pending<\/span><\/i><span style=\"font-weight: 400;\"> state and live on a new <\/span><b>Requests<\/b><span style=\"font-weight: 400;\"> page until approved or declined. Technicians only see approved work, helping them stay focused and productive.<\/span><\/p>\n<h2><b>Works across locations, teams, and workflows<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Work Request Review and Approval was built with large, multi-location teams in mind. It\u2019s especially useful for:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Regulated industries<\/b><span style=\"font-weight: 400;\"> that require clear documentation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Facilities with open portals<\/b><span style=\"font-weight: 400;\"> that need to prevent clutter or misuse<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Teams focused on data accuracy<\/b><span style=\"font-weight: 400;\"> and reducing cleanup<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By introducing a single approval gate, you gain visibility, reduce follow-up work, and keep your data clean from the start.<\/span><\/p>\n<h2><b>Get started<\/b><\/h2>\n<p>This feature is now being released to all Premium+ and Enterprise customers, with everyone gaining access by Mid-August.\u00a0<a class=\"c-link\" href=\"https:\/\/help.limblecmms.com\/en\/articles\/11471739-how-to-use-work-request-review-and-approval\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https:\/\/help.limblecmms.com\/en\/articles\/11471739-how-to-use-work-request-review-and-approval\" data-sk=\"tooltip_parent\">Turn it on today<\/a>\u00a0to take control of your work request flow.<\/p>\n<p><b>Pro tip:<\/b><span style=\"font-weight: 400;\"> Reporting will be retroactive, so any activity you log now will be ready to analyze as soon as reporting goes live.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]For many teams, managing work requests can feel [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":29399,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-33474","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maintenance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v25.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introducing Work Request Review and Approval: More control, cleaner data, less noise<\/title>\n<meta name=\"description\" content=\"Reduce chaotic work queues and keep data clean. Our new Work Request Review and Approval feature lets your team approve or decline incoming requests before they become tasks.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/limblecmms.com\/blog\/work-request-review-approval\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing Work Request Review and Approval: More control, cleaner data, less noise\" \/>\n<meta property=\"og:description\" content=\"Reduce chaotic work queues and keep data clean. Our new Work Request Review and Approval feature lets your team approve or decline incoming requests before they become tasks.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/limblecmms.com\/blog\/work-request-review-approval\/\" \/>\n<meta property=\"og:site_name\" content=\"Limble CMMS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/limblecmms\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-05T17:50:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-05T18:29:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/limblecmms.com\/wp-content\/uploads\/blog_template_4-2.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"750\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"bBrinton\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@LimbleCMMS\" \/>\n<meta name=\"twitter:site\" content=\"@LimbleCMMS\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"bBrinton\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/limblecmms.com\/blog\/work-request-review-approval\/\",\"url\":\"https:\/\/limblecmms.com\/blog\/work-request-review-approval\/\",\"name\":\"Introducing Work Request Review and Approval: More control, cleaner data, less noise\",\"isPartOf\":{\"@id\":\"https:\/\/limblecmms.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/limblecmms.com\/blog\/work-request-review-approval\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/limblecmms.com\/blog\/work-request-review-approval\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/limblecmms.com\/wp-content\/uploads\/blog_template_4-2.webp\",\"datePublished\":\"2025-08-05T17:50:01+00:00\",\"dateModified\":\"2025-08-05T18:29:44+00:00\",\"author\":{\"@id\":\"https:\/\/limblecmms.com\/#\/schema\/person\/3e46a42975c0af638fd3f8d68520ea39\"},\"description\":\"Reduce chaotic work queues and keep data clean. 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