{"id":29239,"date":"2025-04-02T12:13:29","date_gmt":"2025-04-02T18:13:29","guid":{"rendered":"https:\/\/limblecmms.com\/?post_type=customer-story&#038;p=29239"},"modified":"2025-07-07T11:21:44","modified_gmt":"2025-07-07T17:21:44","slug":"hood-river-county-school-district","status":"publish","type":"customer-story","link":"https:\/\/limblecmms.com\/customer-story\/hood-river-county-school-district\/","title":{"rendered":"Hood River County School District"},"content":{"rendered":"\n<div class=\"wp-block-columns content-content-with-sidebar is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column content-column is-layout-flow wp-block-column-is-layout-flow\" id=\"introduction\">\n<div id=\"introduction_id_test\" class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-introduction\">Introduction<\/h2>\n\n\n\n<p>Hood River County School District is a rural public school district in Hood River County, Oregon, about 60 miles outside of Portland. Their school district consists of five elementary schools, two middle schools, and one high school that serve over 3,700 students across 533 square miles. The distance between the schools and the district office \u2014 up to 30 minutes for some \u2014 brings unique challenges and opportunities for the maintenance team.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"the_challenge\" class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge\">The Challenge<\/h2>\n\n\n\n<p>When Todd Rainwater took the role as the Director of Facilities and Operations for Hood River County School District in Hood River Oregon, he immediately knew he wanted to make some changes to the work order system. While they had one in place, it wasn\u2019t helping them achieve the efficiency they needed.<\/p>\n\n\n\n<p>\u201cWhat we didn\u2019t have was a good way of disseminating and tracking work, annual maintenance, or the preventative maintenance that needed to occur,\u201d Rainwater said. They could never keep up. They would have hundreds of work orders in their queue and some projects were open for years and they struggled to get to them.<\/p>\n\n\n\n<p>\u201cWhen I took this position, that was something I wanted to get started on as soon as possible, knowing that it was going to take me years to get caught up.\u201d With more than 250 outstanding work orders for his team of eight, some technicians had 50 or more in their individual queues.<\/p>\n\n\n\n<p>They needed a system with features that could help them organize and address their backlog efficiently.<\/p>\n\n\n\n    <div id=\"list_icons-block_6ff9711d30c41b73db5b2bf6651474d0\" class=\"list-icons-block \" style=\"background-color: #ffffff; color: #000000;\">\n        <div class=\"container\">\n            <ul class=\"custom-list\">\n                                    <li class=\"list-item\">\n                                                    <img decoding=\"async\" src=\"https:\/\/limblecmms.com\/wp-content\/uploads\/pricing-table-yes.svg\" alt=\"Icon\" class=\"icon\" style=\"width: 24px; height: 24px;\">\n                                                <span class=\"list-text\" style=\"color: #000000;\">Work order prioritization based on criteria they determined themselves<\/span>\n                    <\/li>\n                                    <li class=\"list-item\">\n                                                    <img decoding=\"async\" src=\"https:\/\/limblecmms.com\/wp-content\/uploads\/pricing-table-yes.svg\" alt=\"Icon\" class=\"icon\" style=\"width: 24px; height: 24px;\">\n                                                <span class=\"list-text\" style=\"color: #000000;\">High level visibility of each technician\u2019s workload<\/span>\n                    <\/li>\n                                    <li class=\"list-item\">\n                                                    <img decoding=\"async\" src=\"https:\/\/limblecmms.com\/wp-content\/uploads\/pricing-table-yes.svg\" alt=\"Icon\" class=\"icon\" style=\"width: 24px; height: 24px;\">\n                                                <span class=\"list-text\" style=\"color: #000000;\">Mapping features that could ensure work orders were efficiently assigned based on location<\/span>\n                    <\/li>\n                                    <li class=\"list-item\">\n                                                    <img decoding=\"async\" src=\"https:\/\/limblecmms.com\/wp-content\/uploads\/pricing-table-yes.svg\" alt=\"Icon\" class=\"icon\" style=\"width: 24px; height: 24px;\">\n                                                <span class=\"list-text\" style=\"color: #000000;\">All this functionality in a mobile system that could be accessed from anywhere<\/span>\n                    <\/li>\n                            <\/ul>\n        <\/div>\n    <\/div>\n\n    <style type=\"text\/css\">\n        #list_icons-block_6ff9711d30c41b73db5b2bf6651474d0 {\n            padding: 20px;\n            border-radius: 10px;\n            text-align: left;\n        }\n        .custom-list {\n            list-style: none;\n            padding: 0;\n        }\n        .list-item {\n            display: flex;\n            align-items: center;\n            margin-bottom: 10px;\n        }\n        .icon {\n            margin-right: 10px;\n        }\n        .list-text {\n            font-size: 16px;\n        }\n    <\/style>\n\n\n<!-- <blockquote id=\"testimonial-block_ceff4c76c415598a2123abc460d37ba0\" class=\"testimonial \">\n    <p>We\u2019re more productive, we\u2019re more efficient, and we\u2019re providing better service across the district.<\/p>\n    <cite>\n        <span>Todd Rainwater<\/span>\n        <span>Director of Facilities and Operations<\/span>\n    <\/cite>\n<\/blockquote>\n<style type=\"text\/css\">\n    #testimonial-block_ceff4c76c415598a2123abc460d37ba0 {\n        background: #E7F0FA;\n        color: #000000;\n    }\n<\/style> -->\n\n<div id=\"testimonial-block_ceff4c76c415598a2123abc460d37ba0\" class=\"key-tcards single-tcard-elem  testimonial kd-cardchild-block_ceff4c76c415598a2123abc460d37ba0\" style=\"background-color: #E7F0FA;\" >\n    <div class=\"tcards-image\"><\/div>\n    <div class=\"tcards_wrapper\">\n        <div class=\"tcards_message\"><h6 style=\"color: #000000;\">\u201cWe\u2019re more productive, we\u2019re more efficient, and we\u2019re providing better service across the district.\u201d<\/h6><\/div>\n        <div class=\"tcards_header\">\n            <span class=\"tcards-name\" style=\"color: #000000;\">Todd Rainwater<span class=\"tcards-job\" style=\"color: #000000;\">Director of Facilities and Operations<\/span><\/span>\n        <\/div>\n    <\/div>\n<div>\n<\/div><\/div>\n\n\n<\/div><\/div>\n\n\n\n<div id=\"the_solution\" class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-the-solution\">The Solution<\/h2>\n\n\n\n<p>Limble brought efficiency to their operation because it is more than a work order system \u2014 it is an entire maintenance management software. They organized work orders by priority and location. With Limble\u2019s mobile app giving his team all the information they needed, Rainwater can now let technicians know about emergencies near them in real-time, no matter where they are in the district.<\/p>\n\n\n\n<p>They were able to catch up on their backlog in months \u2013 something Rainwater expected to take years \u2013 and have introduced a more efficient process. Now, each team member never has more than five or six work orders at a time, all prioritized and organized by location for efficiency.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"the_result\" class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-the-result\">The Result<\/h2>\n\n\n\n<p>The maintenance team at Hood River County School District has increased their efficiency, job satisfaction, and money saved in their first year. Today, the team\u2019s total number of outstanding work orders hovers around 30 at any given time. As Rainwater said, looking back over this last year, \u201cIt has increased our efficiency by leaps and bounds!\u201d<\/p>\n\n\n\n<p>\u201cIt was a really easy shift for my maintenance techs to make,\u201d Rainwater says about implementing Limble. \u201cBefore, we weren\u2019t very technologically advanced with our work order system \u2014 we kind of went from the Stone Age to the modern age!\u201d<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"featured_media":23314,"template":"","industry":[710,711],"use-case":[],"class_list":["post-29239","customer-story","type-customer-story","status-publish","has-post-thumbnail","hentry","industry-education","industry-facility-maintenance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v25.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Hood River Schools Simplified Maintenance with Limble<\/title>\n<meta name=\"description\" content=\"Discover how Hood River County School District improved maintenance efficiency &amp; reduced downtime with Limble CMMS. 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