{"id":28406,"date":"2025-04-04T09:41:51","date_gmt":"2025-04-04T15:41:51","guid":{"rendered":"https:\/\/limblecmms.com\/?post_type=customer-story&p=28406"},"modified":"2025-07-14T09:46:36","modified_gmt":"2025-07-14T15:46:36","slug":"allagash-brewing","status":"publish","type":"customer-story","link":"https:\/\/limblecmms.com\/customer-story\/allagash-brewing\/","title":{"rendered":"Allagash Brewing replaces five different systems with Limble"},"content":{"rendered":"\n
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Introduction<\/h2>\n\n\n\n

Allagash Brewing Company is a certified B Corp located in Portland, Maine, that crafts award-winning, Belgian-inspired beer. They produce hundreds of barrels of beer every day and operate high-speed can lines, glass lines, and kegging in a facility that spans 120,000 square feet, all while maintaining a commitment to their community and the environment. <\/p>\n\n\n\n

The 145-person staff that runs Allagash includes a 16-person engineering team that encompasses IT, automation, engineering, facilities, and maintenance. The business has experienced rapid growth over the last decade.<\/p>\n<\/div><\/div>\n\n\n\n

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The Challenge<\/h2>\n\n\n\n

When Ryan Fisher joined Allagash Brewing as Maintenance Manager, he was impressed with the high-caliber maintenance team. But it was clear that their maintenance management systems simply couldn\u2019t keep up. They were using multiple solutions to support their work, and even then, their technology was not fully meeting their needs.<\/p>\n\n\n\n

\u201cThe old system was pretty sluggish,\u201d explained Sean Diffley, the Director of Engineering for Allagash. The CMMS in particular \u2013 used for preventive maintenance and some asset history \u2013 was the source of numerous complaints from across the organization because it was so slow and difficult to use.<\/p>\n\n\n\n

The system was taking a toll on the maintenance team as well. It didn\u2019t provide the visibility, structure, or accountability to track the completion of maintenance tasks. While they were extremely diligent in keeping their maintenance supplies and processes organized, it took a lot of time to reflect that across all their software systems accurately. In addition, having information spread across multiple platforms undercut their ability to be strategic and efficient.  On top of everything else, customer support was nonexistent.<\/p>\n\n\n\n\n

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\u201cBy understanding our workload through data, we found where we had more available time. We were able to fill that with more PMs, which we found made our equipment much more reliable.\u201d<\/h6><\/div>\n
\n Ryan FisherMaintenance Manager<\/span><\/span>\n <\/div>\n <\/div>\n
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When a major breakdown occurred on a critical asset, the issues with their current system hindered their response. They did not have quick access to view the asset\u2019s history and the parts they needed weren\u2019t on the shelf. \u201cSeeing such a strong team be so frustrated by the position they were in made it clear that we had to do something,\u201d explained Ryan.<\/p>\n\n\n\n

Ryan knew that most modern CMMS systems were highly functional and well organized, but finding one that was also user-friendly was going to be a challenge. They began their search for an upgrade that could bring all their current needs onto one platform.<\/p>\n\n\n\n

It also needed to include:<\/p>\n\n\n\n

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  • \n \"Icon\"\n Easy-to-use mobile app<\/span>\n <\/li>\n
  • \n \"Icon\"\n Fast loading speed<\/span>\n <\/li>\n
  • \n \"Icon\"\n Better work request and management experience<\/span>\n <\/li>\n
  • \n \"Icon\"\n Great customer service<\/span>\n <\/li>\n
  • \n \"Icon\"\n Reporting and data insights to help improve processes<\/span>\n <\/li>\n
  • \n \"Icon\"\n Ability to customize fields on the fly, without going through an admin or vendor<\/span>\n <\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n