{"id":15407,"date":"2024-01-26T15:39:15","date_gmt":"2024-01-26T22:39:15","guid":{"rendered":"https:\/\/limblecmms.com\/?page_id=15407"},"modified":"2025-05-29T21:15:10","modified_gmt":"2025-05-30T03:15:10","slug":"work-order-completion","status":"publish","type":"page","link":"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/","title":{"rendered":"Work Order Completion"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1686168792651{background: #152232 url(https:\/\/limblecmms.com\/wp-content\/uploads\/blog-header-hex-bg4.webp?id=9266) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1683307506642{padding-bottom: 80px !important;}&#8221;]<header class=\"kd-section-title col-lg-8 vc_col-sm-8 text-center  subtitle-below-title    vc_custom_1706307734137\" ><h1 class=\"separator_off\" style=\"color: #ffffff;font-size: 50;\">Work Order Completion Rate<\/h1><h3 class=\"subtitle\" style=\"color: #ffffff;font-size:15px;\">Work order completion data helps maintenance teams better understand their performance against performance and efficiency KPIs.<\/h3><\/header><a  href=\"https:\/\/limblecmms.com\/resources\/maintenance-metrics-guide\/\"  target=\"_self\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color  button-center button-action-link   vc_custom_1741620621804\" ><span class=\"prim_text\">Ultimate Guide to Maintenance Metrics<\/span><\/a>\n      <div class=\"entry-meta\">\n         <span class=\"published\">\n            <span class=\"far fa-clock\" aria-hidden=\"true\"><\/span>Last updated on May 29, 2025<\/span>\n            <span class=\"author\"><span class=\"far sway-author-meta\" aria-hidden=\"true\"><\/span>\n            <span>bBrinton<\/span>\n         <\/span>\n      <\/div>\n\n   [\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1687442797424{margin-top: 40px !important;}&#8221; el_class=&#8221;limble-page-blog-width&#8221;][vc_column][vc_column_text]<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_is_work_order_completion_rate\"><\/span>What is work order completion rate?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Maintenance teams<\/span><span style=\"font-weight: 400;\"> can assess their performance and the success of their planned maintenance program by tracking successful <\/span><span style=\"font-weight: 400;\">work order completion<\/span><span style=\"font-weight: 400;\">. Completing a high percentage of <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\"> on time means your team is well staffed, well trained, and well equipped. Low <\/span><span style=\"font-weight: 400;\">work order completion<\/span><span style=\"font-weight: 400;\"> rates could point to a range of problems with your <a href=\"https:\/\/limblecmms.com\/blog\/preventive-maintenance-program\/\">maintenance program<\/a>.\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1687442797424{margin-top: 40px !important;}&#8221; el_class=&#8221;limble-page-blog-width&#8221;][vc_column][vc_column_text]<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-flat ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/#What_is_work_order_completion_rate\" >What is work order completion rate?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/#Understanding_work_orders\" >Understanding work orders<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/#Why_is_tracking_work_order_completion_important\" >Why is tracking work order completion important?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/#How_to_calculate_the_work_order_completion_rate_for_your_team\" >How to calculate the work order completion rate for your team<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/#What_causes_low_work_order_completion_rates\" >What causes low work order completion rates?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/#4_more_metrics_for_tracking_your_maintenance_teams_performance\" >4 more metrics for tracking your maintenance team\u2019s performance<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/#Best_practices_improving_work_order_management\" >Best practices improving work order management<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/#Download_our_maintenance_work_order_template\" >Download our maintenance work order template.\u00a0<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/#FAQ\" >FAQ<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/limblecmms.com\/learn\/metrics\/work-order-completion\/#Related_Content\" >Related Content<\/a><\/li><\/ul><\/nav><\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1687440273251{margin-top: 40px !important;}&#8221; el_class=&#8221;limble-page-blog-width&#8221;][vc_column][vc_column_text]<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Understanding_work_orders\"><\/span><span style=\"font-weight: 400;\">Understanding <\/span><span style=\"font-weight: 400;\">work orders<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A <\/span><a href=\"https:\/\/limblecmms.com\/blog\/work-order\/\"><span style=\"font-weight: 400;\">work order<\/span><\/a><span style=\"font-weight: 400;\"> is an official, standardized document that includes all the <\/span><span style=\"font-weight: 400;\">necessary information<\/span><span style=\"font-weight: 400;\"> for completing a <\/span><span style=\"font-weight: 400;\">maintenance task<\/span><span style=\"font-weight: 400;\">.\u00a0 An effective <\/span><span style=\"font-weight: 400;\">work order<\/span><span style=\"font-weight: 400;\"> shouldn\u2019t require many <\/span><span style=\"font-weight: 400;\">follow-up<\/span><span style=\"font-weight: 400;\"> questions. It should include:\u00a0<\/span><\/p>\n<ul>\n<li><b>Details on the requestor, approver, and assigned technician<\/b><span style=\"font-weight: 400;\">: This ensures you\u2019ve got a list of responsible individuals in case of <\/span><span style=\"font-weight: 400;\">audits<\/span><span style=\"font-weight: 400;\"> and that only approved personnel have a hand in carrying out your <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\">. Contact details make it easy to <\/span><span style=\"font-weight: 400;\">follow up<\/span><span style=\"font-weight: 400;\"> when necessary.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Details on the affected asset<\/b><span style=\"font-weight: 400;\">: Avoid wasted time by making it as simple as possible for technicians or teams to find the exact right <\/span><span style=\"font-weight: 400;\">piece of equipment<\/span><span style=\"font-weight: 400;\"> and get to work.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Step-by-step instructions<\/b><span style=\"font-weight: 400;\">: A detailed walkthrough and answers to FAQs will help technicians quickly and efficiently make their way through tasks.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Required parts and materials<\/b><span style=\"font-weight: 400;\">: Information on the equipment needed to complete a task will promote efficiency, ensuring that technicians won\u2019t need to stop and start as they search for tools.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Illustrations, photos, and videos<\/b><span style=\"font-weight: 400;\">: Images and videos can make things even simpler by literally showing <\/span><span style=\"font-weight: 400;\">maintenance team members<\/span><span style=\"font-weight: 400;\"> how to complete a <\/span><span style=\"font-weight: 400;\">work order<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li aria-level=\"1\"><b>Urgency<\/b><span style=\"font-weight: 400;\">: Your organization should have a unique way of defining priorities and communicating urgency.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Planned <\/b><b>completion date<\/b><b> and actual date<\/b><span style=\"font-weight: 400;\">: These dates are crucial for calculating <\/span><span style=\"font-weight: 400;\">work order completion<\/span><span style=\"font-weight: 400;\">. Each <\/span><span style=\"font-weight: 400;\">work order<\/span><span style=\"font-weight: 400;\"> should include a data-backed estimate for completion data and a space for technicians to note the actual date of completion.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Information may vary depending on the <\/span><span style=\"font-weight: 400;\">type of work order<\/span><span style=\"font-weight: 400;\">. Emergency <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\">, for example, may look different from <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\"> related to routine <\/span><span style=\"font-weight: 400;\">maintenance tasks<\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Work orders<\/span><span style=\"font-weight: 400;\"> vs. <\/span><span style=\"font-weight: 400;\">work requests<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Anyone can submit a <\/span><span style=\"font-weight: 400;\">work request<\/span><span style=\"font-weight: 400;\"> after recognizing a problem. Only approved personnel can formalize a request by issuing a <\/span><span style=\"font-weight: 400;\">work order<\/span><span style=\"font-weight: 400;\"> and submitting it to the appropriate member of the <\/span><span style=\"font-weight: 400;\">maintenance department<\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The <\/span><span style=\"font-weight: 400;\">work order<\/span><span style=\"font-weight: 400;\"> process<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Implementing <\/span><a href=\"https:\/\/limblecmms.com\/blog\/work-order-process\/\"><span style=\"font-weight: 400;\">a standardized <\/span><span style=\"font-weight: 400;\">workflow<\/span><\/a><span style=\"font-weight: 400;\"> for creating, issuing, and tracking <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\"> is essential for managing a preventive maintenance program and keeping completion rates high.\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Someone identifies a problem or potential for improvement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They submit a <\/span><span style=\"font-weight: 400;\">work request<\/span><span style=\"font-weight: 400;\"> to bring the issue to attention of the appropriate parties.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A qualified member of the <\/span><span style=\"font-weight: 400;\">maintenance department<\/span><span style=\"font-weight: 400;\"> reviews the <\/span><span style=\"font-weight: 400;\">work request<\/span><span style=\"font-weight: 400;\">. If it\u2019s approved, they issue an official <\/span><span style=\"font-weight: 400;\">work order<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><span style=\"font-weight: 400;\">work order<\/span><span style=\"font-weight: 400;\"> is assigned to specific technicians.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The technicians complete and close the <\/span><span style=\"font-weight: 400;\">work order<\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The team reviews the <\/span><span style=\"font-weight: 400;\">closed work order<\/span><span style=\"font-weight: 400;\"> for valuable insights into its <\/span><span style=\"font-weight: 400;\">asset management<\/span><span style=\"font-weight: 400;\"> and maintenance programs.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/limblecmms.com\/wp-content\/uploads\/unnamed-2.png\" width=\"502\" height=\"427\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">The typical <\/span><\/i><i><span style=\"font-weight: 400;\">workflow<\/span><\/i><i><span style=\"font-weight: 400;\"> for issuing, approving, completing, and reviewing <\/span><\/i><i><span style=\"font-weight: 400;\">work orders<\/span><\/i><i><span style=\"font-weight: 400;\">.\u00a0<\/span><\/i><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1687440273251{margin-top: 40px !important;}&#8221; el_class=&#8221;limble-page-blog-width&#8221;][vc_column][vc_column_text]<\/p>\n<h2 id=\"types\"><span class=\"ez-toc-section\" id=\"Why_is_tracking_work_order_completion_important\"><\/span>Why is tracking work order completion important?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your <\/span><span style=\"font-weight: 400;\">work order<\/span><span style=\"font-weight: 400;\"> process is at the heart of your maintenance operations. It promotes productivity and profitability by providing a <\/span><span style=\"font-weight: 400;\">workflow<\/span><span style=\"font-weight: 400;\"> for completing tasks as efficiently as possible. A system for tracking <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\"> makes it simpler to identify inefficiencies early and ensure you\u2019re always giving your team everything they need to succeed.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A high number suggests an efficient team and a well-oiled program for preventive maintenance. When organizations <\/span><span style=\"font-weight: 400;\">complete work orders<\/span><span style=\"font-weight: 400;\"> on time and comply with <\/span><a href=\"https:\/\/limblecmms.com\/blog\/standard-operating-procedure-sop\/\"><span style=\"font-weight: 400;\">standard operating procedures<\/span><\/a><span style=\"font-weight: 400;\">, they <\/span><span style=\"font-weight: 400;\">save<\/span><span style=\"font-weight: 400;\"> time and money, stay safer, keep customers and suppliers happy, and build a culture of ongoing improvement. Staying on top of <\/span><span style=\"font-weight: 400;\">work order completion<\/span><span style=\"font-weight: 400;\"> also helps maximize the useful lifetime of key assets and maintain regulatory compliance.\u00a0 <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1687440273251{margin-top: 40px !important;}&#8221; el_class=&#8221;limble-page-blog-width&#8221;][vc_column][vc_column_text]<\/p>\n<h2 id=\"steps\"><span class=\"ez-toc-section\" id=\"How_to_calculate_the_work_order_completion_rate_for_your_team\"><\/span>How to calculate the work order completion rate for your team<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Here\u2019s the formula for calculating <\/span><span style=\"font-weight: 400;\">the work order completion<\/span><span style=\"font-weight: 400;\"> rate for a given period of time:<\/span><\/p>\n<p><b>Work order completion<\/b><b> rate = Total number of <\/b><b>work orders<\/b><b> completed on time \/ Total number of <\/b><b>complete work orders<\/b><b>\u00a0<\/b><\/p>\n<h3><span style=\"font-weight: 400;\">The work order completion<\/span><span style=\"font-weight: 400;\"> rate formula in action<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">For example, let\u2019s say your team completed 200 <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\"> across a given quarter. During that time, they completed 175 <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\"> on time. The other 25 were completed after their scheduled complete date.\u00a0<\/span><\/p>\n<p><b>175 \/ 200 x 100 = 87.5%<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In this instance, your team \u2018s <\/span><span style=\"font-weight: 400;\">work order completion<\/span><span style=\"font-weight: 400;\"> rate was 87.5% for the quarter in question. Closer inspection of this data could point to opportunities for raising the number. <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1687440273251{margin-top: 40px !important;}&#8221; el_class=&#8221;limble-page-blog-width&#8221;][vc_column][vc_column_text]<\/p>\n<h2 id=\"steps\"><span class=\"ez-toc-section\" id=\"What_causes_low_work_order_completion_rates\"><\/span>What causes low work order completion rates?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A number of factors could contribute to late <\/span><span style=\"font-weight: 400;\">work order completion<\/span><span style=\"font-weight: 400;\"> and low completion rates. Are the same technicians repeatedly completing <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\"> late? Are the same assets giving your team trouble again and again? The following factors could all contribute to low <\/span><span style=\"font-weight: 400;\">work order completion<\/span><span style=\"font-weight: 400;\"> rates.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Understaffed teams or underutilized <\/span><span style=\"font-weight: 400;\">team members<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Poor spare parts inventory management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unexpected breakdowns requiring reactive maintenance<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"4_more_metrics_for_tracking_your_maintenance_teams_performance\"><\/span><span style=\"font-weight: 400;\">4 more <\/span><span style=\"font-weight: 400;\">metrics<\/span><span style=\"font-weight: 400;\"> for tracking your <\/span><span style=\"font-weight: 400;\">maintenance team<\/span><span style=\"font-weight: 400;\">\u2019s performance<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Tracking <\/span><span style=\"font-weight: 400;\">work order completion<\/span><span style=\"font-weight: 400;\"> is just one way to dig into your <\/span><span style=\"font-weight: 400;\">maintenance department<\/span><span style=\"font-weight: 400;\">\u2019s performance, identify opportunities for improvement, and make data-driven decisions.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Mean Time to Repair (MTTR)<\/span><\/h3>\n<p><a href=\"https:\/\/limblecmms.com\/metrics\/mean-time-to-repair\/\"><span style=\"font-weight: 400;\">Mean Time to Repair<\/span><\/a><span style=\"font-weight: 400;\"> refers to the average time it takes a <\/span><span style=\"font-weight: 400;\">maintenance team<\/span><span style=\"font-weight: 400;\"> to repair an asset and return it to normal <\/span><span style=\"font-weight: 400;\">functionality<\/span><span style=\"font-weight: 400;\">. You can calculate MTTR by dividing the total time spent repairing a given <\/span><span style=\"font-weight: 400;\">piece of equipment<\/span><span style=\"font-weight: 400;\"> by the number of repairs for that <\/span><span style=\"font-weight: 400;\">piece of equipment<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-759 aligncenter\" src=\"https:\/\/limblecmms.com\/wp-content\/uploads\/2018\/08\/How-to-calculate-MTTR-300x78.jpg\" alt=\"How to calculate MTTR\" width=\"500\" height=\"130\" srcset=\"https:\/\/limblecmms.com\/wp-content\/uploads\/2018\/08\/How-to-calculate-MTTR-300x78.jpg 300w, https:\/\/limblecmms.com\/wp-content\/uploads\/2018\/08\/How-to-calculate-MTTR-451x117.jpg 451w, https:\/\/limblecmms.com\/wp-content\/uploads\/2018\/08\/How-to-calculate-MTTR-93x24.jpg 93w, https:\/\/limblecmms.com\/wp-content\/uploads\/2018\/08\/How-to-calculate-MTTR-100x26.jpg 100w, https:\/\/limblecmms.com\/wp-content\/uploads\/2018\/08\/How-to-calculate-MTTR.jpg 500w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">The formula for calculating Mean Time to Repair, an essential maintenance <\/span><\/i><i><span style=\"font-weight: 400;\">metric<\/span><\/i><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<h3><span style=\"font-weight: 400;\">Wrench Time<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/limblecmms.com\/metrics\/wrench-time\/\">Wrench Time<\/a> refers to the period your team spends manually working on assets. It does not include the time they spend traveling to the affected asset, retrieving parts, or . Only time spent carrying out repairs counts toward Wrench Time. Tracking this <\/span><span style=\"font-weight: 400;\">metric<\/span><span style=\"font-weight: 400;\"> over time will help you assess your team\u2019s productivity to ensure all technicians perform to their full potential.\u00a0\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Preventive Maintenance Compliance (PMC)<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Calculating <a href=\"https:\/\/limblecmms.com\/metrics\/preventive-maintenance-compliance\/\">PMC<\/a> tells you often your <\/span><span style=\"font-weight: 400;\">maintenance team<\/span><span style=\"font-weight: 400;\"> completes tasks within the timeframe allotted in your schedule. It is similar to <\/span><span style=\"font-weight: 400;\">work order completion<\/span><span style=\"font-weight: 400;\"> rate, though it could include <\/span><span style=\"font-weight: 400;\">maintenance tasks<\/span><span style=\"font-weight: 400;\"> that don\u2019t involve <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\">. PMC is an especially important <\/span><span style=\"font-weight: 400;\">metric<\/span><span style=\"font-weight: 400;\"> for gauging your team\u2019s performance and the overall success of your <\/span><a href=\"https:\/\/limblecmms.com\/blog\/preventive-maintenance-program\/\"><span style=\"font-weight: 400;\">preventive maintenance program<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Planned Maintenance Percentage (PMP)<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Keeping an eye on your team\u2019s <\/span><a href=\"https:\/\/limblecmms.com\/metrics\/planned-maintenance-percentage\/\"><span style=\"font-weight: 400;\">Planned Maintenance Percentage<\/span><\/a><span style=\"font-weight: 400;\"> is a simple way to calculate how they\u2019re spending their time and how well they\u2019re complying with plans and schedule for <\/span><span style=\"font-weight: 400;\">maintenance tasks<\/span><span style=\"font-weight: 400;\">. A high PMP rating means <\/span><span style=\"font-weight: 400;\">uptime<\/span><span style=\"font-weight: 400;\"> is high, downtime is low, and your team is finding it easy to stick to maintenance schedules with the available resources. Low PMP means they\u2019re spending too much time on emergency repairs. You can calculate PMP by dividing the number of planned maintenance hours by the number of total maintenance hours and multiplying the quotient by 100. <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; content_placement=&#8221;top&#8221; css_animation=&#8221;fadeInDown&#8221; kd_background_image_position=&#8221;vc_row-bg-position-bottom&#8221; css=&#8221;.vc_custom_1691073586371{margin-top: 50px !important;margin-bottom: 20px !important;padding-top: 50px !important;padding-bottom: 50px !important;background-color: #f1f6f8 !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1691073594574{padding-right: 70px !important;padding-left: 70px !important;}&#8221;]<div class=\"kd-calltoaction\" >\n                <div class=\"container\">\n                  <div class=\"cta-text-container kd-animated fadeIn\" data-animation-delay=\"200\"><div class=\"cta-text\"><h3 >Want to see Limble in action? Get started for free today!<\/h3><\/div>\n                    <\/div>\n                    <div class=\"cta-btncontainer\"><a href=\"https:\/\/limblecmms.com\/get-started\/\"  title=\"\" class=\"tt_button tt_primary_button btn_primary_color  button-action-link icon_right kd-animated zoomIn\" data-animation-delay=\"200\">Start Free Trial<span class=\"fas fa-chevron-right iconita\" ><\/span><\/a><\/div>\n                <\/div>\n            <\/div>[\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; el_class=&#8221;limble-page-blog-width&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 id=\"last\"><span class=\"ez-toc-section\" id=\"Best_practices_improving_work_order_management\"><\/span>Best practices improving work order management<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve introduced a standard process for creating and managing <\/span><span style=\"font-weight: 400;\">work orders<\/span><span style=\"font-weight: 400;\">, these additional steps will promote long-term success.\u00a0<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Emphasize the value of training<\/b><span style=\"font-weight: 400;\">: Though <\/span><span style=\"font-weight: 400;\">automation<\/span><span style=\"font-weight: 400;\"> has changed many aspects of <\/span><span style=\"font-weight: 400;\">work order management<\/span><span style=\"font-weight: 400;\">, your people are still your most valuable asset. Investing in <\/span><a href=\"https:\/\/limblecmms.com\/blog\/maintenance-training\/\"><span style=\"font-weight: 400;\">maintenance training<\/span><\/a><span style=\"font-weight: 400;\"> and professional development will guarantee they\u2019re prepared to perform to their full potential and commit to continuous improvement.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Establish systems for communication and feedback<\/b><span style=\"font-weight: 400;\">: Your <\/span><span style=\"font-weight: 400;\">work order management<\/span><span style=\"font-weight: 400;\"> program and its various <\/span><span style=\"font-weight: 400;\">workflows<\/span><span style=\"font-weight: 400;\"> are meant to evolve over time. Ensure your processes involve opportunities for managers, operators, and technicians to let you know how they feel, where they\u2019ve run into roadblocks, and where they\u2019ve noticed opportunities for positive change.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Leverage the right technology<\/b><span style=\"font-weight: 400;\">: Pen, paper, and spreadsheets just don\u2019t cut it for modern maintenance teams. Today\u2019s high-performing operations rely on automation, real-time monitoring, and advanced tools to stay ahead. A robust <a href=\"https:\/\/limblecmms.com\/cmms\/\">Computerized Maintenance Management System (CMMS)<\/a>, especially when <a href=\"https:\/\/limblecmms.com\/integrations\/\">integrated with ERPs and other business-critical software<\/a>, turns maintenance from a reactive cost center into a proactive, strategic asset.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Download_our_maintenance_work_order_template\"><\/span><span style=\"font-weight: 400;\">Download our <\/span><span style=\"font-weight: 400;\">maintenance work order template<\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Building a productive <\/span><span style=\"font-weight: 400;\">maintenance team<\/span><span style=\"font-weight: 400;\"> and raising your on-time <\/span><span style=\"font-weight: 400;\">work order completion<\/span><span style=\"font-weight: 400;\"> rate starts with accessible documents, thorough training, and clear processes. Before you send out another <\/span><span style=\"font-weight: 400;\">new work order<\/span><span style=\"font-weight: 400;\">, download our <\/span><a href=\"https:\/\/limblecmms.com\/resources\/maintenance-work-order-form\/\"><span style=\"font-weight: 400;\">work order template<\/span><\/a><span style=\"font-weight: 400;\">\u00a0to start evolving your approach to essential maintenance work.\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1541417547006{padding-top: 100px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515677064675{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title vc_col-lg-6 vc_col-sm-8 text-center  subtitle-below-title kd-animated fadeIn   vc_custom_1689787748058\" data-animation-delay=200><h2 class=\"separator_off\" ><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2><\/header>[vc_toggle title=&#8221;Why use CMMS software to track maintenance metrics?&#8221; open=&#8221;true&#8221;]Using <a href=\"https:\/\/limblecmms.com\/cmms\/cmms-software\/\">CMMS software<\/a> simplifies tracking complex maintenance metrics, fosters data-driven decisions, enhancing efficiency, reducing downtime, and aiding in regulatory compliance all in one.[\/vc_toggle][vc_toggle title=&#8221;Is Limble Mobile CMMS app user friendly?&#8221;]<span style=\"font-weight: 400;\">Limble is consistently rated Easiest-to-Use CMMS on review sites like G2, Capterra, and Software Advice. And our customers agree. With our <\/span><a href=\"https:\/\/limblecmms.com\/cmms\/cmms-mobile-app\/\"><span style=\"font-weight: 400;\">mobile CMMS app<\/span><\/a><span style=\"font-weight: 400;\">, teams experience 30%+ better productivity, on average, requiring little to no training or ramp-up time. Our CMMS app can travel with your team, no matter where they go! Visit our <\/span><a href=\"https:\/\/apps.apple.com\/us\/app\/limble-cmms\/id1108935725\"><span style=\"font-weight: 400;\">App Store<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=io.gonative.android.rkknl\"><span style=\"font-weight: 400;\">Google Play<\/span><\/a><span style=\"font-weight: 400;\"> for more information.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Can I connect to other systems?&#8221;]<span style=\"font-weight: 400;\">Limble provides seamless, pre-built CMMS Integrations with the most widely used software systems. That means no help from a developer or your IT team is required. <\/span><a href=\"https:\/\/limblecmms.com\/integrations\/\"><span style=\"font-weight: 400;\">Learn more about our integrations<\/span><\/a><span style=\"font-weight: 400;\">.<\/span>[\/vc_toggle][vc_toggle title=&#8221;How secure is the Limble CMMS platform?&#8221;]<span style=\"font-weight: 400;\">At Limble, our <\/span><a href=\"https:\/\/help.limblecmms.com\/en\/articles\/3082117-how-secure-is-limble\"><span style=\"font-weight: 400;\">world-class data security practices<\/span><\/a><span style=\"font-weight: 400;\"> ensure your account information is safe. We use state-of-the-art technologies and industry best practices to maintain a secure infrastructure, including <\/span><a href=\"https:\/\/trust.limblecmms.com\/\"><span style=\"font-weight: 400;\">SOC-II Type II certification<\/span><\/a><span style=\"font-weight: 400;\">, regular penetration testing, and continuous security training for our staff.<\/span>[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1541417547006{padding-top: 100px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515677064675{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title vc_col-lg-6 vc_col-sm-8 text-center  subtitle-below-title kd-animated fadeIn   vc_custom_1679419307921\" data-animation-delay=200><h2 class=\"separator_off\" ><span class=\"ez-toc-section\" id=\"Related_Content\"><\/span>Related Content<span class=\"ez-toc-section-end\"><\/span><\/h2><h6 class=\"subtitle\" >Explore our blog for insightful articles, personal reflections and ideas that inspire action on the topics you care about.<\/h6><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1541417551563{padding-bottom: 100px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"kd-photobox  \" ><a href=\"https:\/\/limblecmms.com\/blog\/maintenance-kpi\/\"  title=\"Read More\"><div class=\"photobox-img\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/limblecmms.com\/wp-content\/uploads\/The-Ins-And-Outs-Of-A-Maintenance-Work-Request.jpg\" class=\"attachment-full\" alt=\"Maintenance Work Order Template\" title=\"The-Ins-And-Outs-Of-A-Maintenance-Work-Request\" srcset=\"https:\/\/limblecmms.com\/wp-content\/uploads\/The-Ins-And-Outs-Of-A-Maintenance-Work-Request.jpg 700w, https:\/\/limblecmms.com\/wp-content\/uploads\/The-Ins-And-Outs-Of-A-Maintenance-Work-Request-300x300.jpg 300w, https:\/\/limblecmms.com\/wp-content\/uploads\/The-Ins-And-Outs-Of-A-Maintenance-Work-Request-150x150.jpg 150w, https:\/\/limblecmms.com\/wp-content\/uploads\/The-Ins-And-Outs-Of-A-Maintenance-Work-Request-320x320.jpg 320w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/div><div class=\"phb-content text-left \">\n                  <h5 >Ridiculously Simple Guide to Maintenance KPI<\/h5>\n                  <p ><\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"kd-photobox  \" ><a href=\"https:\/\/limblecmms.com\/blog\/equipment-reliability\/\"  title=\"Read More\"><div class=\"photobox-img\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/limblecmms.com\/wp-content\/uploads\/Factory-Maintenance-Optimizing-maintenance-management-on-production-floors.jpg\" class=\"attachment-full\" alt=\"Factory Maintenance Optimizing maintenance management on production floors\" title=\"Factory Maintenance Optimizing maintenance management on production floors\" srcset=\"https:\/\/limblecmms.com\/wp-content\/uploads\/Factory-Maintenance-Optimizing-maintenance-management-on-production-floors.jpg 700w, https:\/\/limblecmms.com\/wp-content\/uploads\/Factory-Maintenance-Optimizing-maintenance-management-on-production-floors-300x300.jpg 300w, https:\/\/limblecmms.com\/wp-content\/uploads\/Factory-Maintenance-Optimizing-maintenance-management-on-production-floors-150x150.jpg 150w, https:\/\/limblecmms.com\/wp-content\/uploads\/Factory-Maintenance-Optimizing-maintenance-management-on-production-floors-238x238.jpg 238w, https:\/\/limblecmms.com\/wp-content\/uploads\/Factory-Maintenance-Optimizing-maintenance-management-on-production-floors-292x292.jpg 292w, https:\/\/limblecmms.com\/wp-content\/uploads\/Factory-Maintenance-Optimizing-maintenance-management-on-production-floors-60x60.jpg 60w, https:\/\/limblecmms.com\/wp-content\/uploads\/Factory-Maintenance-Optimizing-maintenance-management-on-production-floors-405x405.jpg 405w, https:\/\/limblecmms.com\/wp-content\/uploads\/Factory-Maintenance-Optimizing-maintenance-management-on-production-floors-100x100.jpg 100w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/div><div class=\"phb-content text-left \">\n                  <h5 >Measuring Equipment Reliability and 7 Keys to Improving It<\/h5>\n                  <p ><\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"kd-photobox  \" ><a href=\"https:\/\/limblecmms.com\/blog\/reliability-availability-maintainability-analysis\/\"  title=\"Read More\"><div class=\"photobox-img\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/limblecmms.com\/wp-content\/uploads\/Reliability-Availability-Maintainability-RAM-Concept-Explained.jpg\" class=\"attachment-full\" alt=\"Reliability, Availability, Maintainability Explained\" title=\"Reliability,-Availability,-Maintainability-(RAM)-Concept-Explained\" srcset=\"https:\/\/limblecmms.com\/wp-content\/uploads\/Reliability-Availability-Maintainability-RAM-Concept-Explained.jpg 700w, https:\/\/limblecmms.com\/wp-content\/uploads\/Reliability-Availability-Maintainability-RAM-Concept-Explained-300x300.jpg 300w, https:\/\/limblecmms.com\/wp-content\/uploads\/Reliability-Availability-Maintainability-RAM-Concept-Explained-150x150.jpg 150w, https:\/\/limblecmms.com\/wp-content\/uploads\/Reliability-Availability-Maintainability-RAM-Concept-Explained-320x320.jpg 320w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/div><div class=\"phb-content text-left \">\n                  <h5 >Reliability, Availability, Maintainability (RAM) Concept Explained<\/h5>\n                  <p ><\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row 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