{"id":14374,"date":"2023-09-18T13:04:04","date_gmt":"2023-09-18T19:04:04","guid":{"rendered":"https:\/\/limblecmms.com\/?p=14374"},"modified":"2025-05-30T13:03:18","modified_gmt":"2025-05-30T19:03:18","slug":"implementation-failures","status":"publish","type":"post","link":"https:\/\/limblecmms.com\/blog\/implementation-failures\/","title":{"rendered":"Why CMMS implementations fail"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"vc_row wpb_row vc_row-fluid limble-page-blog-width vc_custom_1684450192166 vc_row-bg-position-top\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_row wpb_row vc_row-fluid limble-page-blog-width vc_custom_1684450083195 vc_row-bg-position-top\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_row wpb_row vc_row-fluid vc_row-bg-position-top\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element vc_custom_1684440885221\">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_row wpb_row vc_row-fluid vc_row-bg-position-top\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element vc_custom_1686694634753\">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_row wpb_row vc_row-fluid vc_row-bg-position-top\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element vc_custom_1684439956148\">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_row wpb_row vc_row-fluid vc_row-bg-position-top\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element vc_custom_1684454198678\">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_row wpb_row vc_row-fluid limble-page-blog-width vc_custom_1684450915559 vc_row-bg-position-top\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p><span style=\"font-weight: 400;\">Implementing a <\/span><a href=\"https:\/\/limblecmms.com\/cmms\/\"><span style=\"font-weight: 400;\">CMMS<\/span><\/a><span style=\"font-weight: 400;\"> isn\u2019t just a monetary investment. If you want to see real results, you will need to put in the effort to make sure the system is properly implemented and adopted. And it isn\u2019t as simple as flipping a switch.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It takes planning, time, and buy-in from your team and management to be successful. According to a recent study by Reliable Plant, almost <\/span><b>80% of CMMS implementations fail. <\/b><span style=\"font-weight: 400;\">By contrast, <\/span><b>at <\/b><a href=\"https:\/\/limblecmms.com\/case-study\/\"><b>Limble, our customers have a 98% implementation success rate<\/b><\/a><span style=\"font-weight: 400;\"> and can start to see the ROI in as little as 1 to 2 weeks. What did we do differently?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Modern <\/span><a href=\"https:\/\/limblecmms.com\/cmms\/cmms-software\/\"><span style=\"font-weight: 400;\">CMMS software<\/span><\/a><span style=\"font-weight: 400;\"> is <\/span><span style=\"font-weight: 400;\">built<\/span><span style=\"font-weight: 400;\"> for usability and high adoption. They come with an intuitive interface that drastically lowers the learning curve, requiring little to no training for technicians. They leverage tools to speed up data entry, and \u2014 in the case of Limble \u2014 offer world class customer support.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That said, there are still some common stumbling blocks. Here is how to <\/span><span style=\"font-weight: 400;\">avoid<\/span><span style=\"font-weight: 400;\">\u00a0them.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The CMMS software is too difficult to use<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You should love the CMMS you use. This software must be used daily by not only you, but your entire team. You spend too much time at work to have to put up with something you hate using.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is the number 1 reason most CMMS implementations fail. If something is a <\/span><span style=\"font-weight: 400;\">headache<\/span><span style=\"font-weight: 400;\">\u00a0to use, you will use it as little as possible. Pay attention to a few key usability indicators in the CMMS selection process.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>How many clicks (or taps in case of mobile) does it take to complete any task.<\/b><span style=\"font-weight: 400;\"> When comparing CMMS vendors ask for their sales rep to demo the CMMS for you. During the demo or trial process, measure how long it takes to perform your most common tasks. For example, a work request can be completed in around 20 seconds in Limble.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Quiz the sales rep giving you the demo on the spot.<\/b><span style=\"font-weight: 400;\"> The time it takes to enter asset information is the second reason CMMS implementations fail. Ask your sales rep to import your assets on the spot or perform another bulk task during a demo. If the sales rep can\u2019t quickly import your spreadsheet then you are probably going to have problems with that CMMS.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Look for modern, updated design.<\/b><span style=\"font-weight: 400;\"> Outdated or poorly designed software stresses a user\u2019s eyesight making them tired and irritated. A CMMS isn\u2019t going to look exactly the same as Facebook, Airbnb or your iPhone, but comparing what you see in your CMMS to a large modern software that thrives on user experience can tell you a lot.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Test the CMMS\u2019s support.<\/b><span style=\"font-weight: 400;\"> No matter what CMMS software you pick you will want an expert\u2019s help at some point. Ask about dedicated support, evaluate response times to your questions, and get references. At Limble we have a chat system built directly into our CMMS which we pride ourselves on answering in under 60 seconds.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Do a 30 day trial.<\/b><span style=\"font-weight: 400;\"> Most modern CMMS software offers a free trial which allows you to play around with the software for a while. This is a great way to test first hand if it is going to be easy to use.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/limblecmms.com\/get-started\/\"><span style=\"font-weight: 400;\">Try Limble for Free &gt;<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">Not willing to put in the time to get it going.<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Often, taking the time to improve your maintenance process can feel impossible. But in the case of a CMMS implementation, it is worth finding the time to do it right. After helping thousands of customers we\u2019ve learned what works best when it comes to managing your limited time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here is a breakdown of a couple time management strategies that will make sure your CMMS gets the time needed to get off the ground:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Fully dedicate resources to implementation. <\/b><span style=\"font-weight: 400;\">This \u201crip-off-the-bandaid\u201d approach is the best, and can have a CMMS setup in as little as a few days. However, it requires your team and management to buy-in to diverting 100% of your time to this project.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>An hour a day.<\/b><span style=\"font-weight: 400;\"> This is the most common approach because it still allows you to tend to your regular duties. Instead spend 1 hour a day on set up and then enlist a lead technician to do the leg work.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Hire your CMMS provider to set it up.<\/b><span style=\"font-weight: 400;\"> This is the quickest, but there are some drawbacks. First, it costs more money. Second, even the best CMMS team won\u2019t know your business as well as you do, and cannot set up the system with as much nuance and customization to your business.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Regardless which strategy you pick, setting up a CMMS will require a time investment from you, but unlike most normal investments you will see the impact in as little as a few weeks. At Limble we have a dedicated <\/span><a href=\"https:\/\/help.limblecmms.com\/en\/articles\/4273975-limble-customer-success-managers\"><span style=\"font-weight: 400;\">Customer Success team<\/span><\/a><span style=\"font-weight: 400;\"> that helps our customers get a plan in place to ensure the implementation goes well.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Lack of Planning<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A CMMS is just a tool and not a magic wand. If you don\u2019t have a basic understanding of what problems your facility is facing, what equipment you own, what maintenance tasks you should be doing or how to do maintenance in the first place, then a CMMS can\u2019t help you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have no idea what you want to do or accomplish here are a couple questions you can ask yourself to figure it out.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>What is costing us the most money and why?<\/b><span style=\"font-weight: 400;\"> Is it random breakdowns, unhappy users, replacing equipment, etc.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Does my team feel these same problems?<\/b><span style=\"font-weight: 400;\"> If the problem is only affecting you and not your team or company overall maybe it isn\u2019t worth solving.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Are there ways to solve those problems?<\/b><span style=\"font-weight: 400;\"> For example implementing a <\/span><a href=\"https:\/\/limblecmms.com\/blog\/the-ridiculously-simple-preventive-maintenance-plan\/\"><span style=\"font-weight: 400;\">preventive maintenance plan<\/span><\/a><span style=\"font-weight: 400;\"> drastically lowers breakdowns and reactive maintenance.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Why haven\u2019t we solved those problems already?<\/b><span style=\"font-weight: 400;\"> Maybe management will never buy <\/span><span style=\"font-weight: 400;\">into<\/span><span style=\"font-weight: 400;\">\u00a0using software for maintenance.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Do we know what we currently have and what our main needs are?<\/b><span style=\"font-weight: 400;\"> Knowing where you are at allows you to plan the resources it will take to get to the finish line.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Luckily you don\u2019t have to figure this out alone. At Limble we help thousands of companies around the world improve their maintenance operations. Give us a call and we can help you come up with a plan to solve the problems you are experiencing.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Management isn\u2019t on board<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Sadly there have been too many times where we are about to help a maintenance manager drastically improve his\/her life, but then we hear the dreaded \u201cmy manager killed the project\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unfortunately, the maintenance manager didn\u2019t spend any time or effort trying to show his\/her boss the potential ROI. If you can prove the <\/span><a href=\"https:\/\/limblecmms.com\/blog\/how-to-calculate-cmms-roi\/\"><span style=\"font-weight: 400;\">potential ROI of a CMMS<\/span><\/a><span style=\"font-weight: 400;\">, then management won\u2019t get in your way.\u00a0\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Your team isn\u2019t bought in<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Lastly if your maintenance techs are not bought into getting a new CMMS system you will run into problems. Make sure to dedicate time to train to your technicians to have a <\/span><a href=\"https:\/\/limblecmms.com\/blog\/maintenance-training\/\"><span style=\"font-weight: 400;\">strong maintenance culture<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><span style=\"font-weight: 400;\">especially<\/span><span style=\"font-weight: 400;\"> extra training on how to use the system so they aren\u2019t frustrated from the get go.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally it is important to get emotional <\/span><span style=\"font-weight: 400;\">buy-in from <\/span><span style=\"font-weight: 400;\">your team which can be done in a couple ways.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Explain why a CMMS will help them improve their day-to-day life. <\/b><span style=\"font-weight: 400;\">No more paper, no more manual data entry, instant access to manuals and other useful information, real-time communication, less overtime fixing unexpected breakdowns, and more.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Include them during the CMMS selection process.<\/b> Getting your team\u2019s feedback and insight helps them take ownership of the project, and it helps you get a well rounded view of the software. If they take ownership, they will want it to succeed.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Implementing a CMMS isn\u2019t just a monetary [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[396],"tags":[],"class_list":["post-14374","post","type-post","status-publish","format-standard","hentry","category-cmms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v25.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why CMMS Implementations Fail | Limble CMMS<\/title>\n<meta name=\"description\" content=\"Understand the common causes of why CMMS implementation fails. 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