{"id":14154,"date":"2023-08-30T06:31:01","date_gmt":"2023-08-30T12:31:01","guid":{"rendered":"https:\/\/limblecmms.com\/?p=14154"},"modified":"2025-05-30T13:03:38","modified_gmt":"2025-05-30T19:03:38","slug":"work-order-system","status":"publish","type":"post","link":"https:\/\/limblecmms.com\/blog\/work-order-system\/","title":{"rendered":"Best Maintenance Work Order System in 2025"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner][vc_column_text]<\/p>\n<p><span style=\"font-weight: 400;\">Finding the right maintenance work order system can be a tall task with so many available options. To make the right call on your first try, you need to know what a typical work order system can do, figure out which type of system fits your needs, and understand the key differences between the most popular solutions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And that\u2019s exactly what we\u2019re going to explore here.<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2><span style=\"font-weight: 400;\">What is a work order system?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A maintenance work order system is a centralized platform designed to help teams manage and track maintenance tasks at their organization from identification to completion. It ensures that all maintenance tasks \u2014 preventive maintenance, repairs, inspections, and equipment installations \u2014 are systematically organized, assigned, tracked, and closed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Work order systems are typically used by commercial facilities, manufacturing plants, and property management companies. In other words, any business that <\/span><a href=\"https:\/\/limblecmms.com\/blog\/physical-asset-management\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">manages valuable physical assets<\/span><\/a><span style=\"font-weight: 400;\"> or provides on-site services like plumbing or landscaping can benefit from using a work order system.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here is a list of must-have features for a typical work order system:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Work order management:<\/b><span style=\"font-weight: 400;\"> This feature allows for the creation, customization, scheduling, and dispatch of <\/span><a href=\"https:\/\/limblecmms.com\/blog\/work-order\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">work orders<\/span><\/a><span style=\"font-weight: 400;\">. Details such as task description, priority level, required materials, and estimated completion time can be specified on each work order. Tasks can then be assigned to specific team members based on their skills, location, and availability.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Work progress tracking:<\/b><span style=\"font-weight: 400;\"> Tracking features provide real-time updates on the status of work orders to impacted stakeholders, enhancing transparency and communication.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mobile access:<\/b><span style=\"font-weight: 400;\"> Having remote access to the system enables field workers to receive assignments, update work order statuses, and communicate with the team from anywhere.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reporting:<\/b><span style=\"font-weight: 400;\"> Using data from work orders generates reports that provide insight into performance, productivity, common issues, and areas for improvement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Notifications and alerts:<\/b><span style=\"font-weight: 400;\"> Functions that send automatic notifications about work order updates, due dates, and any other changes that keep relevant parties informed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Work request portal:<\/b><span style=\"font-weight: 400;\"> A platform for customers or internal employees to submit <\/span><a href=\"https:\/\/limblecmms.com\/blog\/maintenance-work-request\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">work requests<\/span><\/a><span style=\"font-weight: 400;\">, track progress, and communicate with the service team is a critical component of a good maintenance work order system.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">More robust work order systems may also include additional features such as the ability to track and manage inventory, helping you maintain adequate stock levels and ensure necessary materials are available when needed.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Which type of maintenance work order system do YOU need?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Work order systems exist on a spectrum.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are barebones solutions that only allow you to manage work requests and work orders. Then there are robust enterprise management solutions that offer work order modules as just one small part of its extensive feature set. Most fall somewhere in between.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To simplify your decision-making process, we can divide work order systems into three general categories.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1) Barebones work order systems<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Basic work order systems are designed to create, assign, track, and close work orders. They provide simple features such as task assignment and status updates, offer a way to submit service requests, and come with basic reporting capabilities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While they are great for managing work orders, basic WO systems often lack more sophisticated features such as inventory management, preventive maintenance scheduling, or advanced analytics.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They can be a great solution for<\/span><b> small businesses that manage a limited number of maintenance tasks on a daily basis <\/b><span style=\"font-weight: 400;\">and want to move away from spreadsheets and paper forms.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They can also be used by larger teams and organizations that just need a simple system to track incoming service requests and make sure the required work is done on time. This scenario had a very broad range of use cases, from facility management, property management, and general contractors to hospitality, call centers, and even software development.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is becoming increasingly hard to find solutions that focus exclusively on managing work orders. With time, most software providers add new features, turning their basic WO system into a CMMS.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you need a simple solution, start your search by looking at <\/span><b>WorkStraight<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2) Computerized maintenance management software (CMMS)<\/span><\/h3>\n<p><a href=\"https:\/\/limblecmms.com\/cmms\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">CMMS<\/span><\/a><span style=\"font-weight: 400;\"> solutions are built to help organizations automate, streamline and simplify all of their maintenance operations. In addition to <\/span><a href=\"https:\/\/limblecmms.com\/blog\/work-order-management\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">work order management<\/span><\/a><span style=\"font-weight: 400;\">, a CMMS often includes features like asset management, preventive and predictive maintenance scheduling, inventory control, vendor management, cost tracking, and detailed reporting and analytics.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having all of your maintenance information in a centralized platform accessed via a mobile device helps maintenance and facility managers skyrocket productivity, cut operational costs, and boost asset performance and longevity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While you can find industry-specific solutions like fleet management systems, typical CMMS software is flexible and can cover a wide range of different use cases:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It can be used by businesses of all sizes (although some CMMSs cater to enterprises specifically).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It tracks and manages all types of physical assets and maintenance work.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It can be used in virtually any industry. The most popular industries include <\/span><a href=\"https:\/\/limblecmms.com\/industry\/manufacturing-maintenance-software\/\"><b>manufacturing<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/limblecmms.com\/industry\/construction-maintenance-software\/\"><b>construction<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/limblecmms.com\/industry\/hospitality-maintenance-software\/\"><b>hospitality<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/limblecmms.com\/industry\/warehouse-maintenance-software\/\"><b>commercial facilities<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/limblecmms.com\/industry\/energy-utilities-maintenance-software\/\"><b>energy &amp; utilities<\/b><span style=\"font-weight: 400;\">, and <\/span><b>government organizations<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Top-rated CMMS software to consider:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Limble CMMS<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>eWorkOrders<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>MaintainX<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Fracttal<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>UpKeep<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">What is the standard we used to create the above list? It\u2019s simple. We looked at the three biggest software review sites \u2014 G2, Capterra, and Software Advice \u2014 and calculated which solutions offer the best user rating in the CMMS category when averaged across those three sites.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3) Field service management software (FSM)<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">FSM software is designed to manage and coordinate field operations through a <\/span><span style=\"font-weight: 400;\">mobile workforce<\/span><span style=\"font-weight: 400;\">. While it doesn\u2019t have all the broad asset management functions included in a CMMS, it provides tools for scheduling and dispatching tasks, inventory management, customer information management, work order management, billing and invoicing, and more.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The software often comes with a mobile application that allows field technicians to access all necessary information, communicate effectively, and update job status from the field.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Field Service Management Software (FSM) is typically used by businesses that provide on-site services. Here are some common use cases:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Businesses providing <\/span><b>repair and maintenance services<\/b><span style=\"font-weight: 400;\">, such as HVAC, plumbing, janitorial, or electrical repair services, use FSM to schedule service appointments, assign them to staff, track time and materials used, and handle invoicing and billing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Telecommunications and cable companies<\/b><span style=\"font-weight: 400;\"> use FSM software to manage equipment installation, service, and repair at customer locations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the <\/span><b>oil and gas industry<\/b><span style=\"font-weight: 400;\">, FSM software helps schedule and manage maintenance and repairs of complex machinery and equipment in the field.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Companies doing project-based on-site work like <\/span><b>construction and landscaping<\/b><span style=\"font-weight: 400;\"> use FSM software to schedule and dispatch teams, manage materials and equipment, track project progress, and manage costs and billing.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Top-rated FSM software to consider:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>FieldPulse<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Commusoft<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Workiz<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Jobber<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">What is the standard we used to create the above list? Same as before. We looked at the three biggest software review sites \u2014 G2, Capterra, and Software Advice \u2014 and calculated which solutions offer the best user rating in the FSM software category when averaged across those three sites.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Comparison of top work order apps in 2024\u00a0<\/span><\/h2>\n<p><a href=\"https:\/\/limblecmms.com\/blog\/how-to-choose-a-cmms-software\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Choosing the right maintenance software<\/span><\/a><span style=\"font-weight: 400;\"> for your organization takes time. You have to evaluate available solutions based on ease of use, available features, and price, among other factors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To help you streamline this process, below is an infographic that offers a head-to-head comparison of top work order apps in 2023. \u00a0 <\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner][vc_single_image image=&#8221;14306&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_outline&#8221; border_color=&#8221;black&#8221;][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner][vc_column_text]<span style=\"font-weight: 400;\">A few additional notes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pricing plans<\/b><span style=\"font-weight: 400;\"> are tough to compare as they include different features, limits, number of users, and scaling. Discuss your requirements with the vendors you\u2019re interested in to evaluate any <\/span><b>hidden costs<\/b><span style=\"font-weight: 400;\">.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All of the software solutions on this list are <\/span><b>subscription-based<\/b><span style=\"font-weight: 400;\">. In other words, you pay a monthly or yearly fee that usually scales with the number of users.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">While some are better for smaller or larger companies, these solutions can generally<\/span><b> work with businesses of any size<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These are all cloud-based platforms, meaning <\/span><b>they can be accessed on different mobile devices<\/b><span style=\"font-weight: 400;\">. Understanding how well each works on your phone will require some testing.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">And the winner is?\u00a0\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Different businesses will find different answers to this question.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take the time to assess your organization\u2019s needs before seeking out a solution to fulfill them. Limble is a robust, highly customizable, and highly rated <\/span><a href=\"https:\/\/limblecmms.com\/cmms\/work-order-software\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">work order software<\/span><\/a><span style=\"font-weight: 400;\"> that is easy to use and also offers a wide range of other asset management functions \u2014 making it a good fit for most organizations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you would like to learn more about Limble, <\/span><a href=\"https:\/\/limblecmms.com\/demo-request\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">schedule a personalized product demo<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/limblecmms.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">contact our team<\/span><\/a><span style=\"font-weight: 400;\"> to learn how Limble can simplify and automate your work order management process.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner][vc_column_text] Finding the right maintenance work order system [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[739],"tags":[],"class_list":["post-14154","post","type-post","status-publish","format-standard","hentry","category-maintenance-operations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v25.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Best Maintenance Work Order System In 2025<\/title>\n<meta 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